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Support Services

Australian Capital Territory

Domestic Violence Crisis Service (DVCS)

02 6280 0900

Provides 24/7 support to all people affected by domestic/family violence. This includes people who are subjected to violence and abuse, and people who use violence and abuse.

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Men's Referral Service

1300 766 491

This service offers assistance, information and counselling to help men who use family violence. Call 1300 766 491 if you would like help with male behavioural and relationship concerns.

They are available 8am-9pm during Monday to Friday, and 9am-6pm on weekends.

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Canberra Rape Crisis Centre (CRCC)

02 6247 2525

Rape crisis support, counselling, advocacy and support programs for women and men.

Open between 7am and 11pm, contact local number 02 6247 2525. Alternatively, you can SMS them on 0488 586 518.

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Everyman Australia (formerly Canberra Men's Centre)

02 6230 6999

For male counselling services, or to learn about the Preventing Violence, Managing Anger group programs for men who have been using violence.

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Legal Aid ACT

1300 654 314

Get access to free legal information, find out how to apply for legal aid and get a lawyer to represent you.

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The Law Society of the ACT

02 6274 0300

The Law Society of ACT can help you locate Legal Assistance & Advice in your local area.

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New South Wales

NSW Domestic Violence Line

1800 656 463
1800 671 442 TTY (Hearing impaired)

Provides 24/7 telephone counselling, information and referrals for women and same-sex partners who are experiencing or have experienced domestic violence. 

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Men's Referral Service

1300 766 491

The Men’s Referral Service offers anonymous and confidential telephone counselling, information and referrals to help men stop using violent and controlling behaviour.

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NSW Rape Crisis Centre

1800 424 017

Provides 24/7 telephone and online crisis counselling for anyone who has experienced or is at risk of sexual assault.

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Interrelate Family Centres

1300 473 528

Provides family support, including support for multicultural families. Interrelate has 10 major regional locations across NSW and 26 outreach locations in the broader community. For more information on a specific region visit the website below or Call 1300 473 528 to be connected.

Find Interrelate locations

 

Link2home

1800 152 152

24/7 State-wide telephone line for people who are homeless or at risk of homelessness to seek accommodation and support.

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Women's Domestic Violence Court Advocacy Service NSW Inc.

1800 938 227

Find a range of local support services including accommodation, counselling, financial support, court support, legal advice and referrals to government and non-government organisations.

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Legal Aid NSW

1300 888 529

Find information and get access to free face-to-face legal advice.

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The Law Society of New South Wales

02 9926 0333

The Law Society of NSW can help you locate legal assistance & advice in your local area.

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Child Protection Helpline

132 111

You can contact the NSW government Community Services Hotline to report suspected child abuse or neglect.

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Staying Home Leaving Violence

1800 656 463

The Staying Home Leaving Violence program works in cooperation with NSW Police to remove the perpetrator (the violent partner) from the family home so that you and your children can stay safely where you are. It provides a range of support, such as safety planning, improving home security, help in managing finances, support for children, and helping you with the complicated legal process. 

Get access to your local provider

Northern Territory

Catherine Booth House

08 8981 5928

Located in Darwin, provides safe crisis accommodation for women aged 18 years and over, who are experiencing domestic violence or homelessness.

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Domestic Violence Crisis Line

1800 019 116

Provides 24/7 telephone counselling, information and referrals for women and same-sex partners who are experiencing or have experienced domestic violence. 

 

Men's Referral Service

1300 766 491

The Men’s Referral Service offers anonymous and confidential telephone counselling, information and referrals to help men stop using violent and controlling behaviour. They are available 8am-9pm on Monday to Friday, and 9am – 6pm on weekends.

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Sexual Assault Referral Centre

Darwin: 08 8922 6472
Katherine: 08 8973 8524
Tennant Creek: 08 8962 4361
Alice Springs: 08 8955 4500

Provides a range of services including counselling to both adults and children who may have experienced (recently or many years ago) any form of sexual assault. Sexual assault can range from verbal harassment; unwanted touching or exhibitionism, to a violent attack.

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Northern Territory Legal Aid Commission

1800 019 343

Find information and get access to free face-to-face legal advice.

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Law Society of Northern Territory

08 8981 5104

The Law Society of NSW can help you locate Legal Assistance & Advice in your local area.

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Dawn House (Domestic Family Violence Counsellor)

08 8945 1388

Located in Darwin, provides shelter, counselling and education services.

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NPY (Ngaanyatjarra Pitijantjatjara Yankunytjatjara) Women’s Council
Domestic Violence Service

1800 180 840
08 8958 2374

Provides assistance and advocacy for individual victims of domestic violence that prioritizes their safety within a case management framework.

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East Arnhem Domestic and Family Violence Counsellor

08 8987 0403

Provides counselling on domestic and family violence in the East Arnhem area.

 

Katherine Domestic and Family Violence Counsellor

08 8971 0777

Provides counselling on domestic and family violence in the Katherine area.

 

Tennant Creek Women’s Domestic Violence Counsellor

08 8962 3123

Provides counselling on domestic and family violence in the Tennant Creek area. 

 

Domestic Violence Legal Service (DVLS)

08 8999 7977

A free service for people who have experienced or are at risk of domestic and family violence in the Greater Darwin Region. Services include legal advice and assistance, duty lawyer service, information and referrals for men and women.

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Northern Australian Aboriginal Family Violence Legal Service

Alice Springs: 1800 041 998
Katherine: 1800 184 868

Provides legal advice to Indiginous women, children and youth about domestic or family violence.

They are available 8:30am – 4:30pm on Monday to Friday.

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NT Police Family Violence Unit

08 8999 0865

Provides 24/7 support for women experiencing domestic and family violence.

 

NT Legal Aid Commission

1800 019 343

Get access to free legal information, find out how to apply for legal aid and get a lawyer to represent you.

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Catholic Care NT - Safe House

Nauiyu: 08 8979 2876
Tiwi Islands: 08 8978 3921

A 24 hour service providing an immediate safe place and counselling for individuals and families experiencing domestic and family violence.

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Central Australian Aboriginal Family Legal Unit

Alice Springs and Central Australia: 08 8953 6355
Tennant Creek: 08 8962 2100

Provides culturally appropriate legal advice to Indigenous and Torres Strait Islander people about domestic or family violence and sexual assault.

They are available 8:30am – 5pm on Monday to Friday.

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Central Australian Women's Legal Service (CAWLS)

1800 684 055

Located in Alice Springs/Central Australia and Tennant Creek, CAWLS provides legal advice to women on domestic violence.

They are available 8:30am – 5pm on Monday to Friday.

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Crisis Accommodation Gove

08 8987 1166

Located in Nhulubuy, East Arnhem, this service provides support, accommodation and education to women and children at risk of or experiencing domestic or family violence.

 

Darwin Aboriginal and Islander Women's Shelter

08 8945 2284

Located in Darwin, this service provides counselling, crisis accommodation and information to women experiencing domestic of family violence.

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Katherine Women's Crisis Centre

08 8971 2758

Provides short-term crisis accommodation for women and children experiencing domestic violence in Katherine.

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Katherine Women's Information and Legal Service (KWILS)

1800 620 108

Provides free legal services to women in the Katherine Region who have experienced domestic or family violence.

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Ruby Gaea

08 8945 0155

Provides free and confidential counselling and post-initial trauma support for women who have been affected by sexual violence. Medical and legal support is provided.

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Tangentyere Council

08 8951 4222

Supports individuals and families in the Central Australia and wider community with a range of services including housing services, family and youth services and financial services.

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Tennant Creek Women's Refuge

08 8962 1940

Provides 24/7 short-term crisis accommodation, counselling and education for women and children experiencing domestic violence in the Tennant Creek area.

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Top End Women's Legal Service

1800 234 441

Provides free, confidential and culturally appropriate legal advice to women in Darwin, Belyuen, Palmerston, Litchfield and Wagait, who have experienced domestic or family violence, sexual assault or discrimination.

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Wadeye Safe House- One Tree Community Services

08 8978 1020

The only safe house in the Wadeye area providing 24-hour emergency accommodation and support for women and children who are experiencing domestic or family violence. 

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Women's Safety Services of Central Australia

For Crisis Accommodation: 08 8952 6075
For Outreach: 08 8953 7648

Provides a range of support for women and children in the Alice Springs area experiencing domestic and family violence, including emergency accommodation, outreach support for escaping domestic violence and legal advice.

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Wurli Community Services

08 8972 9100

Provides a range of community services to Indigenous people living in Katherine and a 40km radius, such as an alcohol and drugs program, health promotion and family programs to improve safety for women and children.

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Yuendumu Women's Centre

08 8956 4138

A meeting place, resource centre and provider of advocacy services for the women of Yuendumu and their families. They also manage the Yuendumu Women’s Safe House.

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YWCA

08 8932 9155

YWCA provides support and referrals for families in the Darwin, Palmerston and rural areas who are escaping domestic violence and are in need of crisis accommodation, Centrelink services or legal support.

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Queensland

DV Connect Womensline

1800 811 811

Womensline provides 24/7 confidential advice and counselling as well as referral to crisis accommodation for women and children escaping domestic violence.

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DV Connect Mensline

1800 600 636

Mensline provides counselling, information and referral to men affected by domestic violence. Available 9.00am -12 midnight, 7 days a week.

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Men's Referral Service

1300 766 491

This service offers assistance, information and counselling to help men who use family violence. Call 1300 766 491 if you would like help with male behavioural and relationship concerns.

They are available 8am-9pm during Monday to Friday, and 9am-6pm on weekends.

Visit Website
 
 

Victim Assist Queensland

1300 546 587

Victim Assist Queensland helps victims of crime to get back on their feet after experiencing violent crime or domestic and family violence in Queensland.
Call local number 
1300 546 587 for assistance.

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Sexual Assault Help Line

1800 010 120

Provides telephone support and counselling to anyone – women, men and young people – who has been sexually assaulted or abused and for anyone who is concerned or suspects someone they care about might have been assaulted or abused.

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Legal Aid Queensland

1300 651 188

Get access to free legal information, find out how to apply for legal aid and get a lawyer to represent you.

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Queensland Law Society

1300 367 757

The Law Society of Queensland can help you locate Legal Assistance & Advice in your local area.

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Queensland Domestic Violence Support Services

Counselling advice and support for women experiencing domestic and family violence

Brisbane: 07 3217 2544
Cairns: 07 4033 6100
Caboolture: 07 5498 9533
Emerald: 1300 523 985
Gold Coast: 07 5532 9000
Mackay: 07 4957 3888
Ipswich: 07 3816 3000
Ipswich Rural free call: 800 026 262
Roma: 07 4622 5230
Logan City: 07 3808 5566
Toowoomba: 07 4639 3605
Sunshine Coast: 07 5430 9300
Townsville: 07 4721 2888

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QLD Approved Providers and Intervention Programs for Men

Download document listing for Queensland approved domestic violence prevention providers, educators and intervention programs for Men.

Download
 

South Australia

Women's Safety Services SA

1800 800 098
1300 782 200 (business hours)

Provides 24/7 telephone counselling, information and referrals for women and same-sex partners who are experiencing or have experienced domestic violence.

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Men's Referral Service

1300 766 491

The Men’s Referral Service offers anonymous and confidential telephone counselling, information and referrals to help men stop using violent and controlling behaviour. Call 1300 766 491 for help. They are available 8am-9pm during Monday to Friday, and 9am-6pm on weekends.

Visit Website
 
 

Yarrow Place Sexual Assault Service

08 8226 8787
1800 817 421 (Outside Adelaide)

Provides telephone support and counselling to anyone – women, men and young people – who has been sexually assaulted or abused and for anyone who is concerned or suspects someone they care about might have been assaulted or abused.

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Legal Services Commission of South Australia

1300 366 424

Get access to free legal information, find out how to apply for legal aid and get a lawyer to represent you.

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The Law Society of South Australia

08 8229 0200

The Law Society of South Australia can help you locate Legal Assistance & Advice in your local area.

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Women’s Legal Service South Australia

08 8221 5553

Provides legal advice and representation to women within South Australia, particularly in areas where needs are not being met.

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Tasmania

Family Violence Response & Referral Line

1800 633 937

Provides 24/7, including public holidays, information and referral service by which callers are able to access the full range of response, counselling, information and other support services provided by Safe at Home.

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Family Violence Counselling and Support Service 

1800 608 122

9:00am to midnight Weekdays
4:00pm to midnight Weekends and Public Holidays.

Offers professional and specialised services to assist children, young people and adults affected by family violence.


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Men's Referral Service

1300 766 491

The Men’s Referral Service offers anonymous and confidential telephone counselling, information and referrals to help men stop using violent and controlling behaviour. In Tasmania, the service is available 24 hours a day.

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Sexual Assault Support Service (SASS) Southern Tasmania

1800 697 877

Provides 24/7 support, information and counselling in Southern Tasmania to males and females of all ages who been victim of recent rape or sexual assault or sexually abused at any time of their lives.

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Legal Aid Commission of Tasmania

1300 366 611

Find information and get access to free face-to-face legal advice.

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The Law Society of Tasmania

03 6234 4133

The Law Society of Tasmania can help you locate Legal Assistance & Advice in your local area.

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Laurel House

1800 697 877

Provides free counselling, 24/7 crisis support and education to adults and children who have experienced or been affected by sexual assault.

Call 03 6334 2740 for Northern Tasmania.
Call 
03 6431 9711 for North West Tasmania.
Call 
1800 697 877 for after hours support statewide.

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Victoria

Safe Steps Family Violence Response Centre

1800 015 188

A 24 hour hotline for family violence response. Call them on 1800 015 188 to help you prepare a safe plan for you and your children to leave a violent or abusive relationship.

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Sexual Assault Crisis Line

1800 806 292

Provides telephone support and counselling to anyone – women, men and young people – who has been sexually assaulted or abused and for anyone who is concerned or suspects someone they care about might have been assaulted or abused.

Visit Website
 
 

Men's Referral Service

1300 766 491

The Men’s Referral Service offers anonymous and confidential telephone counselling, information and referrals to help men stop using violent and controlling behaviour. They are available 8am-9pm during Monday to Friday, and 9am-6pm on weekends.

Visit Website
 
 

Victoria Legal Aid

1300 792 387

Find information and get access to free face-to-face legal advice.

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Federation of Community Legal Centres Victoria

03 9652 1500

Finding legal assistance and advice. The Federation of community legal centers Victoria can help you get legal assistance and advice in your local area.

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InTouch

1800 755 988

InTouch provides services, programs and responses to issues of family violence in migrant and refugee communities. They develop and implement a number of culturally sensitive and holistic models for both the victims and perpetrators of family violence.

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Shakti

03 975 34324
0432 611 688

Shakti Community Council is a non-profit organisation providing culturally specialist, confidential support services to women and their children of Asian, African and Middle Eastern origins.

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Western Australia

Women's Domestic Violence Helpline

08 9223 1188
1800 007 339

This service provides 24/7 support and counselling for women experiencing family and domestic violence. This includes phone counselling, information and advice, referral to local advocacy and support services, liaison with police if necessary and support in escaping situations of family and domestic violence. The service can refer women to safe accommodation if required.

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Crisis Care

1800 199 008
08 9233 1111

Provides 24/7 telephone information and counselling service for people in crisis or needing urgent help.

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Men's Domestic Violence Helpline

1800 000 599
08 9223 1199

Provides 24/7 service telephone counselling, information and referral to ongoing face to face services, if required, for men who are concerned about their violent and abusive behaviours.

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Sexual Assault Resource Centre

1800 199 888
08 9340 1828

The Sexual Assault Resource Centre (SARC) is the emergency sexual assault (rape crisis) service for Perth, Western Australia.

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Men's Referral Service

1300 766 491

The Men’s Referral Service offers anonymous and confidential telephone counselling, information and referrals to help men stop using violent and controlling behaviour. Call 1300 766 491 for help. They are available 8am-9pm during Monday to Friday, and 9am-6pm on weekends.

Visit Website
 
 

Legal Aid Western Australia

1300 650 579

Find information and get access to free face-to-face legal advice.
Call the LawAccess Western Australia local cost number 
1300 650 579 for help.

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The Law Society of Western Australia

08 9324 8600

The Law Society of Western Asutralia can help you locate Legal Assistance & Advice in your local area.

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